The past two years have accelerated the digital transformation journey for many insurance companies. As we continue to tap into the latest tech to deliver a faster and more intelligent customer-centric claims process, what emerging claimstech trends can we expect in the next several years?
- Identifying emerging apps in claimstech to drive agility and productivity
- The changing role of the claims handler – value-add activities, upskilling, and enhancing the customer experience
- Addressing new compliance and regulatory changes
- Overcoming issues with legacy system and insurtech integration