Vibushan Lakshminarayan

Director & Practice Lead, Automation & AI, Deloitte

Vibushan is a highly skilled professional and seasoned automation specialist with 14+ years’ hands-on experience in a variety of automation tools across RPA, RDA, ICR, OCR, Decision Hubs, Campaign Orchestration. He brings a wealth of experience in heading and driving end to end Intelligent Automation projects to success. An experienced leader managing teams of ~20 professionals across Australia and globally to drive benefit delivery for business operations through Intelligent Automation and supporting acquisition, retention and loyalty strategies through implementing Next Best Action Decision Hubs and Campaign orchestration. Vibushan has been particularly successful at leveraging his deep knowledge of Automation and Personalisation Strategy, Governance, Operations, Capability development, training and up-skilling entire workforces. He is passionate about leading IP developments, product partnering and managing reseller agreements including being a trusted advisor across multiple programs on best practices.